I got a courtesy call from my car dealer the other day. “Hi, just checking on your AC repair. Is everything working ok?” Oh. How nice. They wanted to make sure everything’s good. I answered affirmatively. “Excellent. Well you’ll receive a survey in your email in a couple days from the manufacturer. Can you make…
I was thinking back to my college years yesterday. I was remembering how well I did in all my classes, even though I didn’t study quite as much as I should have. You see, I had a technique for cheating. Well, it’s unfair to call it cheating. It’s more about understanding how the world works…
[tentblogger-youtube PLkY-LRskH4] Just because you aren’t an expert, it doesn’t mean you shouldn’t talk like one.
I’m coming to a realization that almost everyone is bad at communication. I get emails – from allegedly English-speaking people – that I simply can’t decipher. I listen to preachers that lose me with their illustrations. I watch shows like Honey Boo Boo and rely heavily on the subtitles to follow the story (or lack…
This is the story of two asks. Ask 1: I was approached by an acquaintance to help him set up his blog. I dreaded each text and call. I really had no desire to help him. Each time he asked me a question I felt the life draining from me. Blech! Ask 2: I was…
People who work at airports are trained to over communicate. Next time you’re in an airport terminal, listen to the announcements: Ladies and gentlemen, Flight 315 to Buffalo is now boarding. We are now boarding Flight 315 to Buffalo. Again, Flight 315 to Buffalo is now boarding. Repetition. Three times. You know why they do this?…